Last Updated: June 5, 2026

Coolloft.com takes the security of our website and customer data seriously. If you believe you have discovered a security vulnerability on our website, we encourage you to report it responsibly.

How to Report a Security Issue

Please send details of the potential vulnerability to us by email. When reporting an issue, include as much information as possible to help us understand and investigate the matter.

Responsible Disclosure Guidelines

When reporting a security issue, we ask that you:

  • Do not exploit the vulnerability or access data beyond what is necessary to demonstrate the issue
  • Do not access private accounts or customer information
  • Do not disrupt services or attempt denial-of-service attacks
  • Allow us reasonable time to investigate and resolve the issue before public disclosure
  • Comply with all applicable laws and regulations

We review all legitimate security reports and will take appropriate action to address confirmed issues.

Coolloft.com does not operate a public bug bounty program. Submission of a report does not guarantee compensation or public recognition.

Contact Information

Address: 2660 N Burris Rd, Casper, WY 82604, United States

Phone: +1 (307) 443-5222

Email: Contact@coolloft.com

Monday – Friday, 9:00 AM – 6:00 PM